“The escalating penetration of mobile devices among businesses and the varying customer demands have enlarged the prospect of mobility solutions across diverse industry verticals to gain competitive advantage. From the usage of the mobile devices for professional work organizations are leveraging mobility for employee collaboration along with serving customers in a better manner by accessing organizational information through these devices. However, this has also exposed the valuable and sensitive content of businesses to the perils of loss and privacy breach. Moreover, the emergence of BYOD trend has further introduced diverse mobile OS platform devices within organizations which increase the interoperability concerns of companies and expansion of IT for deploying and management of mobility solutions. This in turn generates the demand for security in implementing mobility among organizations. Thereby, this creates prospects for vendors offering Managed Mobility Solution (MMS), as these solutions come bundled with various mobility features such as MDM, and TEM, in order to meet the demands of end-users. In addition, the adoption of these solutions are growing its implementation does not require IT resource expansion as the management of MMS solutions lies in the hands of service providers.
Currently, with the evolution of MMS solutions, companies are encouraged to access and organizational information across mobile devices regardless of time and place within the centralized management. The usage of MMS solutions helps companies to efficiently manage their mobile devices along with curtailing the telecom expenses to deliver better services to their clients. This in turn increases the adoption of MMS solutions among various organizations that have budget constraints as IT resource enlargement is not required for its implementation. However, its adoption among large enterprises prices is hindered as they do not want to lose control of their sensitive business information by implementing managed solutions.
The major driving force for the MMS market is the augmented due to the prevalent usage of mobile devices for business work. Today, companies are increasingly focusing on the mobility medium for efficient and real-time collaboration among employees for enhancing organizational productivity by serving its clientele in a better manner. Thereby, this boosts businesses to consider MMS solutions that can supplement their business advancements and improve customer relations leveraging secure mobility.
Over the years, the BFSI and healthcare vertical were increasingly adopting the solution as it is imperative for these companies to sustain in the fierce competition along with the assistance for management and security of large number of mobile devices. However, with the undisputable imperativeness of mobility among businesses, the traction for MMS solution across other verticals such as retail and public sector has substantially grown. Moreover, the companies’ consideration for investing in MMS is increasing extensively as the benefits attached with it encourage its deployment, besides the growing demand to gain competitive advantage over others. In the years to come, this trend is expected to continue leveraging MMS solution vendors to offer more advanced and superior solutions with next-generation BYOD, along with Identity and Access Management (IAM) as a prime constituent for empowering contemporary mobility solutions. However, the MMS solutions adoption is inhibited due to the increased adoption of open source MMS solutions, lack of awareness about MMS among businesses and lack of cost visibility in its implementation. Considering this, the report further helps to identify the latest patterns and trends intensifying the progression in the MMS market across all regions.
There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, economic, social, technological, and economic factors. The dollar fluctuations are expected to not seriously affect the forecasts in the emerging regions.
The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the MMS market into solutions covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and its sub-segments. The market numbers are further split across user type, and industry vertical across all the major regions.
2. This report will help the organizations to better understand the competitors and gain more insights to better position one’s business. There is a separate section on competitive landscape, including end user analysis, mergers and acquisitions, and venture capital funding. Besides this, there are company profiles of ten major players in this market. In this section, market internals are provided that can help place one’s company ahead of the competitors.
3. The report helps the organizations to understand the pulse of the market. It provides information on key market drivers, restraints, and opportunities.
”
“TABLE OF CONTENTS
1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 13
1.3.1 MARKETS COVERED 14
1.3.2 YEARS CONSIDERED FOR STUDY 15
1.4 CURRENCY 15
1.5 LIMITATIONS 15
1.6 STAKEHOLDERS 15
2 RESEARCH METHODOLOGY 16
2.1 MARKET SIZE ESTIMATION 17
2.2 MARKET BREAKDOWN AND DATA TRIANGULATION 20
2.3 MARKET SHARE ESTIMATION 21
2.3.1 KEY DATA TAKEN FROM SECONDARY SOURCES 21
2.3.2 KEY DATA TAKEN FROM PRIMARY SOURCES 22
2.4 KEY INDUSTRY INSIGHTS 23
2.5 ASSUMPTIONS 23
3 EXECUTIVE SUMMARY 25
4 PREMIUM INSIGHTS 29
4.1 ATTRACTIVE OPPORTUNITIES IN THE MMS MARKET 29
4.2 GLOBAL MMS MARKET: TOP THREE SOLUTIONS 29
4.3 GLOBAL MMS SOLUTION MARKET 30
4.4 GLOBAL MMS MARKET POTENTIAL 30
4.5 GLOBAL MMS USER MARKET (2014 31
4.6 MMS REGIONAL MARKET 31
4.7 MMS SOLUTION GROWTH MATRIX 32
4.8 LIFE CYCLE ANALYSIS, BY REGION, 2014 33
5 MARKET OVERVIEW 34
5.1 INTRODUCTION 35
5.2 EVOLUTION 35
5.3 MARKET SEGMENTATION 36
5.3.1 BY SOLUTION 37
5.3.2 BY USER TYPE 37
5.3.3 BY INDUSTRY VERTICAL 38
5.3.4 BY REGION 38
5.4 MARKET DYNAMICS 39
5.4.1 DRIVERS 40
5.4.1.1 Consumerization of IT 40
5.4.1.2 Growth of mobile technology 40
5.4.1.3 Implementation of BYOD policies 40
5.4.1.4 Outsourcing of noncore business activities 40
5.4.2 RESTRAINTS 41
5.4.2.1 Increased usage of open-source platform 41
5.4.2.2 Lack of cost visibility and control 42
5.4.3 OPPORTUNITIES 42
5.4.3.1 Mounting requirements for hybrid cloud-based MMS solution 42
5.4.3.2 Rising demand for integrated MMS solution 43
5.4.4 CHALLENGES 43
5.4.4.1 Lack of awareness about MMS 43
5.4.4.2 Constrained adoption among enterprises 44
6 INDUSTRY TRENDS 45
6.1 INTRODUCTION 45
6.2 VALUE CHAIN ANALYSIS 45
6.3 PORTER’S FIVE FORCES ANALYSIS 47
6.3.1 THREAT FROM NEW ENTRANTS 47
6.3.2 THREAT OF SUBSTITUTES 48
6.3.3 BARGAINING POWER OF SUPPLIERS 48
6.3.4 BARGAINING POWER OF BUYERS 49
6.3.5 INTENSITY OF COMPETITIVE RIVALRY 50
6.4 PEST ANALYSIS 51
6.4.1 POLITICAL FACTORS 51
6.4.2 ECONOMIC FACTORS 51
6.4.3 SOCIAL FACTORS 52
6.4.4 TECHNOLOGICAL FACTORS 52
7 GLOBAL MMS MARKET ANALYSIS, BY SOLUTION 53
7.1 INTRODUCTION 54
7.2 SOURCING AND LOGISTICS MANAGEMENT MARKET 55
7.3 MOBILE SERVICE MANAGEMENT MARKET 57
7.4 SECURITY AND CONTENT MANAGEMENT MARKET 58
7.5 DEVICE AND SYSTEMS MANAGEMENT MARKET 59
7.6 APPLICATION AND COLLABORATION MANAGEMENT MARKET 61
7.7 PROGRAM AND FINANCIAL MANAGEMENT MARKET 62
8 GLOBAL MMS MARKET ANALYSIS, BY USER TYPE 64
8.1 INTRODUCTION 65
8.2 SMB MARKET 66
8.3 ENTERPRISE MARKET 68
9 GLOBAL MMS MARKET ANALYSIS, BY INDUSTRY VERTICAL 70
9.1 INTRODUCTION 71
9.2 HEALTHCARE MARKET 73
9.3 MANUFACTURING MARKET 74
9.4 LOGISTICS AND TRANSPORTATION MARKET 75
9.5 RETAIL MARKET 76
9.6 BFSI MARKET 77
9.7 IT AND TELECOM 78
9.8 MEDIA AND ENTERTAINMENT 80
9.9 TRAVEL AND HOSPITALITY 81
9.10 PUBLIC SECTOR 82
9.11 EDUCATION 84
9.12 OTHERS 85
10 GEOGRAPHIC ANALYSIS 86
10.1 INTRODUCTION 87
10.2 NORTH AMERICA (NA) 89
10.3 EUROPE 92
10.4 ASIA-PACIFIC (APAC) 94
10.5 MIDDLE EAST AND AFRICA (MEA) 98
10.6 LATIN AMERICA (LA) 99
11 COMPETITIVE LANDSCAPE 102
11.1 OVERVIEW 102
11.2 COMPETITIVE SITUATION AND TRENDS 104
11.2.1 PARTNERSHIPS 105
11.2.2 MERGERS AND ACQUISITIONS 107
11.2.3 NEW PRODUCT LAUNCHES 108
11.2.4 VENTURE CAPITAL (VC) FUNDING 109
12 COMPANY PROFILES 110
(Overview, Products & Services, Strategies & Insights, Developments and MnM View)*
12.1 INTRODUCTION 110
12.2 AT&T, INC. 111
12.3 FUJITSU LTD. 115
12.4 IBM CORPORATION 119
12.5 WIPRO LTD. 123
12.6 ORANGE S.A. 127
12.7 TELEFÓNICA S.A. 130
12.8 DEUTSCHE TELEKOM AG 133
12.9 HEWLETT-PACKARD 136
12.10 VODAFONE GROUP PLC. 139
12.11 ACCENTURE PLC 142
12.12 TANGOE, INC. 145
*Details on Overview, Products & Services, Strategies & Insights, Developments and MnM View might not be captured in case of unlisted companies.
13 APPENDIX 149
13.1 INSIGHTS OF INDUSTRY EXPERTS 149
13.2 DISCUSSION GUIDE 150
13.3 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 154
13.4 AVAILABLE CUSTOMIZATIONS 155
13.5 RELATED REPORTS 156
“
“LIST OF TABLES
TABLE 1 GLOBAL MMS MARKET SIZE AND GROWTH, 2012–2019 ($MILLION, Y-O-Y %) 26
TABLE 2 RISING CONSUMERIZATION OF IT IS PROPELLING THE GROWTH OF THE MMS MARKET 41
TABLE 3 INCREASING USAGE OF OPEN-SOURCE PLATFORM IS RESTRAINING THE MARKET GROWTH 42
TABLE 4 MOUNTING REQUIREMENTS FOR HYBRID CLOUD-BASED MMS SOLUTIONS AMONG BUSINESSES ARE PAVING THE ENHANCED GROWTH AVENUES FOR MMS VENDORS 43
TABLE 5 LACK OF AWARENESS ABOUT MMS IS CHALLENGING THE MMS MARKET GROWTH 44
TABLE 6 GLOBAL MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 55
TABLE 7 SOURCING AND LOGISTICS MANAGEMENT: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 56
TABLE 8 SOURCING AND LOGISTICS MANAGEMENT: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 56
TABLE 9 MOBILE SERVICE MANAGEMENT: MMS MARKET SIZE, BY USER TYPE,
2012–2019 ($MILLION) 57
TABLE 10 MOBILE SERVICE MANAGEMENT: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 57
TABLE 11 SECURITY AND CONTENT MANAGEMENT: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 58
TABLE 12 SECURITY AND CONTENT MANAGEMENT: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 59
TABLE 13 DEVICE AND SYSTEMS MANAGEMENT: MMS MARKET SIZE, BY USER TYPE,
2012–2019 ($MILLION) 60
TABLE 14 DEVICE AND SYSTEMS MANAGEMENT: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 61
TABLE 15 APPLICATION AND COLLABORATION MANAGEMENT: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 61
TABLE 16 APPLICATION AND COLLABORATION MANAGEMENT: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 62
TABLE 17 PROGRAM AND FINANCIAL MANAGEMENT: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 63
TABLE 18 PROGRAM AND FINANCIAL MANAGEMENT: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 63
TABLE 19 GLOBAL MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 65
TABLE 20 SMB: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 66
TABLE 21 SMB: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 67
TABLE 22 ENTERPRISE: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 68
TABLE 23 ENTERPRISE: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 69
TABLE 24 GLOBAL MMS MARKET SIZE, BY INDUSTRY VERTICAL, 2012–2019 ($MILLION) 72
TABLE 25 HEALTHCARE: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 73
TABLE 26 HEALTHCARE: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 73
TABLE 27 MANUFACTURING: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 74
TABLE 28 MANUFACTURING: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 74
TABLE 29 LOGISTICS AND TRANSPORTATION: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 75
TABLE 30 LOGISTICS AND TRANSPORTATION: MMS MARKET SIZE, BY USER TYPE,
2012–2019 ($MILLION) 75
TABLE 31 RETAIL: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 76
TABLE 32 RETAIL: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 77
TABLE 33 BFSI: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 77
TABLE 34 BFSI: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 78
TABLE 35 IT AND TELECOM: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 79
TABLE 36 IT AND TELECOM: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 80
TABLE 37 MEDIA AND ENTERTAINMENT: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 80
TABLE 38 MEDIA AND ENTERTAINMENT: MMS MARKET SIZE, BY USER TYPE,
2012–2019 ($MILLION) 81
TABLE 39 TRAVEL AND HOSPITALITY: MMS MARKET SIZE, BY REGION,
2012–2019 ($MILLION) 81
TABLE 40 TRAVEL AND HOSPITALITY: MMS MARKET SIZE, BY USER TYPE,
2012–2019 ($MILLION) 82
TABLE 41 PUBLIC SECTOR: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 83
TABLE 42 PUBLIC SECTOR: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 83
TABLE 43 EDUCATION: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 84
TABLE 44 EDUCATION: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 84
TABLE 45 OTHERS: MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 85
TABLE 46 OTHERS: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 85
TABLE 47 GLOBAL MMS MARKET SIZE, BY REGION, 2012–2019 ($MILLION) 88
TABLE 48 NA: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 91
TABLE 49 NA: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 91
TABLE 50 NA: MMS MARKET SIZE, BY INDUSTRY VERTICAL, 2012–2019 ($MILLION) 92
TABLE 51 EUROPE: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 93
TABLE 52 EUROPE: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 93
TABLE 53 EUROPE: MMS MARKET SIZE, BY INDUSTRY VERTICAL, 2012–2019 ($MILLION) 94
TABLE 54 APAC: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 96
TABLE 55 APAC: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 96
TABLE 56 APAC: MMS MARKET SIZE, BY INDUSTRY VERTICAL, 2012–2019 ($MILLION) 97
TABLE 57 MEA: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 98
TABLE 58 MEA: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 98
TABLE 59 MEA: MMS MARKET SIZE, BY INDUSTRY VERTICAL, 2012–2019 ($MILLION) 99
TABLE 60 LA: MMS MARKET SIZE, BY SOLUTION, 2012–2019 ($MILLION) 100
TABLE 61 LA: MMS MARKET SIZE, BY USER TYPE, 2012–2019 ($MILLION) 100
TABLE 62 LA: MMS MARKET SIZE, BY INDUSTRY VERTICAL, 2012–2019 ($MILLION) 101
TABLE 63 PARTNERSHIPS, 2011–2014 105
TABLE 64 MERGERS AND ACQUISITIONS, 2013–2015 107
TABLE 65 NEW PRODUCT LAUNCHES, 2013–2015 108
TABLE 66 VC FUNDING, 2012–2014 109
“
“LIST OF FIGURES
FIGURE 1 MMS MARKET SEGMENTATION 14
FIGURE 2 MANAGED MOBILITY SERVICES MARKET: RESEARCH DESIGN 16
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 18
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 18
FIGURE 5 BREAKDOWN OF PRIMARY INTERVIEW: BY COMPANY TYPE, DESIGNATION,
AND REGION 19
FIGURE 6 DATA TRIANGULATION 20
FIGURE 7 GLOBAL MMS MARKET, SOLUTION SNAPSHOT (2014 VS. 2019): MARKET FOR MOBILE SERVICE MANAGEMENT, AND APPLICATION AND COLLABORATION MANAGEMENT TO GROW TWO FOLD IN THE NEXT 5 YEARS 27
FIGURE 8 IT AND TELECOM AND RETAIL SECTORS TO GAIN THE HIGHEST TRACTION IN THE NEXT 5 YEARS 27
FIGURE 9 GLOBAL MMS MARKET SHARE (2014): NA IS EXPECTED TO HAVE THE HIGHEST MARKET SHARE 28
FIGURE 10 INTEGRATED MMS SOLUTIONS ACT AS AN ATTRACTIVE MARKET OPPORTUNITY IN THE GLOBAL MMS MARKET 29
FIGURE 11 TOP THREE SOLUTIONS: DEVICE AND SYSTEM MANAGEMENT, APPLICATION
AND COLLABORATION MANAGEMENT, AND MOBILE SERVICES MANAGEMENT 29
FIGURE 12 NA HOLDS THE MAXIMUM SHARE IN THE MMS SOLUTION MARKET 30
FIGURE 13 APAC MARKET IS EXPECTED TO HAVE THE HIGHEST MARKET GROWTH POTENTIAL FOR MMS SOLUTION IN THE YEARS TO COME 30
FIGURE 14 ENTERPRISE SEGMENT CONTRIBUTES THE MAXIMUM TO THE MMS MARKET 31
FIGURE 15 APAC MARKET TO GROW FASTER THAN EUROPE AND NA 31
FIGURE 16 GLOBAL MMS SOLUTION, GROWTH MATRIX 32
FIGURE 17 APAC MARKET TO GROW EXPONENTIALLY DURING THE FORECAST PERIOD 33
FIGURE 18 ENTERPRISE-FOCUSED APPLICATIONS AND IAM TO PLAY A CRUCIAL ROLE IN THE GLOBAL MMS MARKET 36
FIGURE 19 GLOBAL MMS MARKET SEGMENTATION: BY SOLUTION 37
FIGURE 20 GLOBAL MMS MARKET SEGMENTATION: BY USER TYPE 37
FIGURE 21 GLOBAL MMS MARKET SEGMENTATION: BY INDUSTRY VERTICAL 38
FIGURE 22 GLOBAL MMS MARKET SEGMENTATION: BY REGION 38
FIGURE 23 CONSUMERIZATION OF IT WILL DRIVE THE MMS MARKET 39
FIGURE 24 VALUE CHAIN ANALYSIS (2014): MAJOR ROLE PLAYED BY TNOS 45
FIGURE 25 PORTER’S FIVE FORCES ANALYSIS (2014): AN EXPANSIVE SET OF PLAYERS IS INCREASING THE COMPETITION IN THE INDUSTRY 47
FIGURE 26 DEVICE AND SYSTEM MANAGEMENT AND MOBILE SERVICE MANAGEMENT TO LEAD THE SOLUTION MARKET 54
FIGURE 27 DEVICE AND SYSTEMS MANAGEMENT TO DOMINATE THE MMS SOLUTION MARKET IN THE NEXT 5 YEARS 60
FIGURE 28 ENTERPRISES WILL CONTINUE TO DOMINATE THE MMS MARKET 65
FIGURE 29 SMB IN APAC TO GROW FASTER THAN NA AND EUROPE 66
FIGURE 30 ENTERPRISE IN NA TO DOMINATE THE MMS MARKET IN THE NEXT 5 YEARS 68
FIGURE 31 HEALTHCARE CONTINUES TO DOMINATE THE MMS MARKET 71
FIGURE 32 RETAIL SECTOR WILL GROW EXPONENTIALLY IN THE NA REGION 76
FIGURE 33 MMS ADOPTION IN IT AND TELECOM SECTOR IS EXPECTED TO RISE IN APAC IN THE NEXT 5 YEARS 79
FIGURE 34 PUBLIC SECTOR IN NA IS EXPECTED TO GROW CONSIDERABLY IN THE NEXT 5 YEARS 82
FIGURE 35 GEOGRAPHIC SNAPSHOT (2014 AND 2019): RAPID GROWTH MARKETS ARE EMERGING AS NEW HOTSPOT 87
FIGURE 36 APAC: AN ATTRACTIVE DESTINATION FOR ALL MMS SOLUTIONS 88
FIGURE 37 NA MARKET SNAPSHOT: DEVICE AND SYSTEM MANAGEMENT TO CONTRIBUTE THE MAXIMUM TO THE MARKET 90
FIGURE 38 APAC MMS MARKET SNAPSHOT: PROGRAM AND FINANCIAL MANAGEMENT TO GAIN POPULARITY AMONG THE USERS 95
FIGURE 39 COMPANIES ADOPTED PARTNERSHIPS AS THE KEY GROWTH STRATEGY OVER THE LAST 3 YEARS 102
FIGURE 40 WIPRO AND AT&T GREW AT THE FASTEST RATE BETWEEN 2010 AND 2014 103
FIGURE 41 MARKET EVALUATION FRAMEWORK 104
FIGURE 42 BATTLE FOR MARKET SHARE: PARTNERSHIPS AND MERGERS AND ACQUISITIONS WERE THE KEY STRATEGIES 105
FIGURE 43 GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS 110
FIGURE 44 AT&T, INC.: COMPANY SNAPSHOT 111
FIGURE 45 AT&T: SWOT ANALYSIS 113
FIGURE 46 FUJITSU LTD.: COMPANY SNAPSHOT 115
FIGURE 47 FUJISTU: SWOT ANALYSIS 117
FIGURE 48 IBM CORPORATION: COMPANY SNAPSHOT 119
FIGURE 49 IBM: SWOT ANALYSIS 121
FIGURE 50 WIPRO LTD.: COMPANY SNAPSHOT 123
FIGURE 51 WIPRO: SWOT ANALYSIS 125
FIGURE 52 ORANGE S.A.: COMPANY SNAPSHOT 127
FIGURE 53 ORANGE : SWOT ANALYSIS 129
FIGURE 54 TELEFÓNICA S.A.: COMPANY SNAPSHOT 130
FIGURE 55 DEUTSCHE TELEKOM AG: COMPANY SNAPSHOT 133
FIGURE 56 HEWLETT-PACKARD: COMPANY SNAPSHOT 136
FIGURE 57 VODAFONE GROUP PLC.: COMPANY SNAPSHOT 139
FIGURE 58 ACCENTURE PLC: COMPANY SNAPSHOT 142
FIGURE 59 TANGOE, INC.: COMPANY SNAPSHOT 145
“
