“• ICT expenditure is expected to follow an upward trend among S&M enterprises, as X% of enterprises in the region are planning to invest in various ICT domains in 2015, which is an increase of X% of respondents, compared to 2014
• SaaS and public cloud lead in the list of cloud computing technologies among S&M enterprises, as enterprises look forward to reduce their total cost of ownership (TCO) by cutting on their software development, integration, and installation costs
• Specific functionality expertise/depth remains the most important criteria when choosing an ICT provider”
“1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Cloud computing budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor satisfaction
2.1 Introduction
2.1.1 Enterprise applications
2.1.2 Business intelligence
2.1.3 Security products
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives and IT objectives influencing IT investment strategy
3.3 ICT provider selection
4 Summary
4.1 Enterprises in Singapore & Malaysia are giving special emphasis to ICT investments in order to improve their profitability and brand image
5 Appendix
5.1 Definitions
5.2 Further reading
5.3 Contact the authors”
“Figure 1: S&M enterprise ICT survey industry breakdown
Figure 2: S&M enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among S&M enterprises
Figure 4: S&M enterprises’ (external) ICT budget allocation, 2014 and 2015
Figure 5: S&M enterprises’ average hardware budget allocation
Figure 6: Average allocation of software budgets in S&M enterprise market
Figure 7: S&M enterprises’ average IT services budget allocation
Figure 8: S&M enterprises’ average cloud computing budget allocation by technology
Figure 9: S&M enterprises’ average cloud computing budget allocation by implementation type
Figure 10: S&M enterprises’ ICT budget allocation by function, 2014 and 2015
Figure 11: Outsourced IT functions – S&M enterprises’ current and future outsourcing priorities
Figure 12: Enterprise applications – S&M enterprises’ current and future investment priorities
Figure 13: Enterprise applications – selected primary provider and vendor satisfaction among S&M enterprises
Figure 14: Business intelligence – S&M enterprises’ current and future investment priorities
Figure 15: Business intelligence – selected primary provider and vendor satisfaction among S&M enterprises
Figure 16: Security products – S&M enterprises’ current and future investment priorities
Figure 17: Security products – selected primary provider and vendor satisfaction among S&M enterprises
Figure 18: Business objectives and IT objectives which influence S&M enterprises’ IT investment strategy
Figure 19: Factors influencing S&M enterprises’ decision to choose an ICT provider”
