“• Kable’s survey shows that government institutions are increasing their investment in ICT services by (X%), compared to 2013, and reach (X%) in 2014.
• In 2014, X% of government institutions are planning to increase their overall ICT expenditure (both slightly and significantly) in employee mobile applications.
• Web-based citizen self-service has been assigned the highest investment priority, and X% of respondents are considering it as one of the top three IT projects for government institutions in 2014.”
“1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.4.1 Hardware budget breakdown
1.4.2 Software budget breakdowns
1.4.3 Third party IT services expenditure
1.4.4 Telecommunications budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor mindshare
2.1 Introduction
2.1.1 Security
2.1.2 Content management
2.1.3 Cloud computing
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives influencing IT investment strategy
3.3 IT objectives influencing IT investment strategy
3.4 ICT provider selection
4 Sector-specific trends
4.1 Introduction
4.2 IT expenditure plans for specific technology categories
4.3 Technology categories receiving largest investments
4.4 Business challenges
5 Summary
5.1 Government institutions worldwide are reinventing themselves with e-governance and m-governance services
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors”
“Table 1: Government – enterprise ICT survey geographic breakdown
Table 2: Government – enterprise ICT survey breakdown by size band (number of employees)
Table 3: Recent and expected ICT budget changes among government institutions
Table 4: Government institutions’ (external) ICT budget allocation, 2013 and 2014
Table 5: Government institutions’ average hardware budget allocation
Table 6: Government institutions’ average software budget allocation by technology
Table 7: Government institutions’ average IT services budget allocation
Table 8: Government institutions’ average IT consulting services budget allocation
Table 9: Government institutions’ average telecommunications budget allocation
Table 10: Government institutions’ ICT budget allocation by function, 2013 and 2014
Table 11: Outsourced IT functions – government institutions’ current and future outsourcing priorities
Table 12: Security – government institutions’ current and future investment priorities
Table 13: Security – vendor mindshare among government institutions
Table 14: Content management – government institutions’ current and future investment priorities
Table 15: Content management – vendor mindshare among government institutions
Table 16: Cloud computing – government institutions’ current and future investment priorities
Table 17: Cloud computing – vendor mindshare among government institutions
Table 18: Business objectives which influence government institutions’ IT investment strategy
Table 19: IT objectives which influence government institutions’ IT investment strategy
Table 20: Factors influencing government institutions’ decision to choose an ICT provider
Table 21: IT expenditure plans in 2014 compared to 2013, for specific technology categories within government institutions
Table 22: Top three IT projects in 2014 for government institutions
Table 23: Importance of following business challenges for government institutions”
“Figure 1: Government – enterprise ICT survey geographic breakdown
Figure 2: Government – enterprise ICT survey breakdown by size band (number of employees)
Figure 3: Recent and expected ICT budget changes among government institutions
Figure 4: Government institutions’ (external) ICT budget allocation, 2013 and 2014
Figure 5: Government institutions’ average hardware budget allocation
Figure 6: Government institutions’ average software budget allocation by technology
Figure 7: Government institutions’ average IT services budget allocation
Figure 8: Government institutions’ average IT consulting services budget allocation
Figure 9: Government institutions’ average telecommunications budget allocation
Figure 10: Government institutions’ ICT budget allocation by function, 2013 and 2014
Figure 11: Outsourced IT functions – government institutions’ current and future outsourcing priorities
Figure 12: Security – government institutions’ current and future investment priorities
Figure 13: Security – vendor mindshare among government institutions
Figure 14: Content management – government institutions’ current and future investment priorities
Figure 15: Content management – vendor mindshare among government institutions
Figure 16: Cloud computing – government institutions’ current and future investment priorities
Figure 17: Cloud computing – vendor mindshare among government institutions
Figure 18: Business objectives which influence government institutions’ IT investment strategy
Figure 19: IT objectives which influence government institutions’ IT investment strategy
Figure 20: Factors influencing government institutions’ decision to choose an ICT provider
Figure 21: IT expenditure plans in 2014 compared to 2013, for specific technology categories within government institutions
Figure 22: Top three IT projects in 2014 for government institutions
Figure 23: Importance of following business challenges for government institutions”
