“TABLE OF CONTENTS
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 MARKET SCOPE
1.3.1 MARKETS COVERED
1.3.2 YEARS CONSIDERED FOR THE STUDY
1.4 CURRENCY
1.5 STAKEHOLDERS
2 RESEARCH METHODOLOGY
2.1 MARKET SIZE ESTIMATION
2.2 MARKET BREAKDOWN AND DATA TRIANGULATION
2.3 MARKET SHARE ESTIMATION
2.3.1 KEY DATA TAKEN FROM SECONDARY SOURCES
2.3.2 KEY DATA TAKEN FROM PRIMARY SOURCES
2.3.3 ASSUMPTIONS
2.3.4 KEY INDUSTRY INSIGHTS
3 EXECUTIVE SUMMARY
4 PREMIUM INSIGHTS
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN HCM MARKET
4.2 HCM MARKET – TOP THREE INDUSTRY VERTICALS
4.3 GLOBAL HCM MARKET
4.4 HCM MARKET POTENTIAL
4.5 HCM USER TYPE MARKET (2019)
4.6 HCM REGIONAL MARKET
4.7 GLOBAL HCM MARKET, BY SOLUTION (2014-2019)
4.8 INDUSTRY VERTICAL GROWTH MATRIX
4.9 LIFECYCLE ANALYSIS, BY REGION, 2014
5 MARKET OVERVIEW
5.1 INTRODUCTION
5.2 EVOLUTION
5.3 MARKET SEGMENTATION
5.3.1 HCM MARKET, BY SOFTWARE SOLUTION
5.3.2 HCM MARKET, BY DEPLOYMENT TYPE
5.3.3 HCM MARKET, BY USER TYPE
5.3.4 HCM MARKET, BY INDUSTRY VERTICAL
5.3.5 HCM MARKET, BY REGION
5.4 MARKET DYNAMICS
5.4.1 DRIVERS
5.4.1.1 Emerging advancements in technology
5.4.1.2 Increasing demand for talent mobility
5.4.1.3 Rise in demand among enterprises to improve workforce management
5.4.1.4 Growing demand for integrated high performance software
5.4.2 RESTRAINTS
5.4.2.1 Lack of awareness among enterprises about the HCM solution
5.4.2.2 Constant need to maintain compliance
5.4.3 OPPORTUNITIES
5.4.3.1 Strong inclination towards deployment of HCM solution on cloud
5.4.3.2 Increasing demand among organizations for integrated HCM suite
5.4.3.3 Ability to streamline HR functions within an organization
5.4.4 CHALLENGE
5.4.4.1 Strong need to better manage the execution of HCM among enterprises
5.4.5 BURNING ISSUE
5.4.5.1 Advancing cost in the integration of HCM software
6 INDUSTRY TRENDS
6.1 INTRODUCTION
6.2 VALUE CHAIN ANALYSIS
6.3 PEST ANALYSIS
6.3.1 POLITICAL FACTORS
6.3.2 ECONOMIC FACTORS
6.3.3 SOCIAL FACTORS
6.3.4 TECHNOLOGICAL FACTORS
6.4 PORTER’S FIVE FORCES ANALYSIS
6.4.1 THREAT FROM NEW ENTRANTS
6.4.2 THREAT FROM SUBSTITUTES
6.4.3 BARGAINING POWER OF SUPPLIERS
6.4.4 BARGAINING POWER OF BUYERS
6.4.5 INTENSITY OF COMPETITIVE RIVARLY
7 GLOBAL HCM MARKET ANALYSIS, BY SOFTWARE SOLUTION
7.1 INTRODUCTION
7.2 CORE HR
7.3 WORKFORCE MANAGEMENT
7.4 COMPENSATION MANAGEMENT
7.5 PERFORMANCE AND TALENT MANAGEMENT
7.6 RECRUITING
7.7 LEARNING MANAGEMENT
7.8 EMPLOYEE COLLABORATION AND ENGAGEMENT
8 GLOBAL HUMAN CAPITAL MANAGEMENT MARKET ANALYSIS, BY DEPLOYMENT TYPE
8.2 INTRODUCTION
8.3 ON-PREMISE
8.4 CLOUD
9 GLOBAL HCM MARKET ANALYSIS, BY USER TYPE
9.1 INTRODUCTION
9.2 SMBS
9.3 LARGE ENTERPRISES
10 GLOBAL HCM MARKET ANALYSIS, BY INDUSTRY VERTICAL
10.2 INTRODUCTION
10.3 MANUFACTURING
10.4 RETAIL
10.5 PUBLIC SECTOR
10.6 HEALTHCARE
10.7 AUTOMOTIVE
10.8 BFSI
10.9 EDUCATION
10.10 ENERGY AND UTILITIES
10.11 OTHERS (HOSPITALITY, MEDIA AND ENTERTAINMENT )
11 GEOGRAPHIC ANALYSIS
11.1 INTRODUCTION
11.2 NORTH AMERICA
11.3 EUROPE
11.4 ASIA-PACIFIC
11.5 MIDDLE EAST AND AFRICA
11.6 LATIN AMERICA
12 COMPETITIVE LANDSCAPE
12.1 OVERVIEW
12.2 COMPETITIVE SITUATION AND TRENDS
12.2.1 NEW PRODUCT DEVELOPMENTS
12.2.2 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS
12.2.3 MERGERS AND ACQUISITIONS
12.2.4 EXPANSIONS
12.2.5 NEW INVESTMENTS AND UPGRADATIONS
13 COMPANY PROFILES
13.1 INTRODUCTION
(Overview, Financials, Products & Services, Strategy, and Developments)*
13.2 INFOR
13.3 SAP AG
13.4 ORACLE CORPORATION
13.5 IBM CORPORATION
13.6 ULTIMATE SOFTWARE
13.7 PEOPLEFLUENT
13.8 ADP LLC.
13.9 NETSUITE INC.
13.1 CORNERSTONE ONDEMAND
13.11 CERIDIAN
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
14 APPENDIX
14.1 DISCUSSION GUIDE
14.2 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
14.3 AVAILABLE CUSTOMIZATIONS
14.4 RELATED REPORTS
“
“LIST OF TABLES
TABLE 1 GLOBAL HCM MARKET SIZE AND GROWTH RATE, 2012-2019 ($MILLION, Y-O-Y %)
TABLE 2 EMERGING ADVANCEMENTS IN TECHNOLOGY WILL DRIVE THE MARKET
TABLE 3 LACK OF AWARENESS AMONG ENTERPRISES ABOUT THE HCM SOLUTION WILL RESTRAIN THE GROWTH OF HCM
TABLE 4 ABILITY TO STREAMLINE HR FUNCTIONS WITHIN AN ORGANIZATION WILL ACT AS AN OPPORTUNITY FOR HCM
TABLE 5 STRONG NEED TO BETTER MANAGE THE EXECUTION OF HCM AMONG ENTERPRISES WILL BE THE MAJOR CHALLENGE FOR SOFTWARE PROVIDERS
TABLE 6 HCM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 7 CORE HR MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 8 CORE HR MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 9 WORKFORCE MANAGEMENT MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 10 WORKFORCE MANAGEMENT MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 11 COMPENSATION MANAGEMENT MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 12 COMPENSATION MANAGEMENT MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 13 PERFORMANCE MANAGEMENT MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 14 PERFORMANCE MANAGEMENT MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 15 RECRUITING MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 16 RECRUITING MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 17 LEARNING MANAGEMENT MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 18 LEARNING MANAGEMENT MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 19 EMPLOYEE COLLABORATION AND ENGAGEMENT MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 20 EMPLOYEE COLLABORATION AND ENGAGEMENT MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 21 HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 22 ON-PREMISE MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 23 ON-PREMISE MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 24 CLOUD MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 25 CLOUD MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 26 HCM MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 27 SMB MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 28 SMB MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 29 SMB MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 30 LARGE ENTERPRISE MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 31 LARGE ENTERPRISE MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 32 LARGE ENTERPRISE MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 33 HCM MARKET SIZE, BY INDUSTRY VERTICAL, 2012-2019 ($MILLION)
TABLE 34 MANUFACTURING MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 35 MANUFACTURING MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 36 RETAIL MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 37 RETAIL MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 38 PUBLIC SECTOR MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 39 PUBLIC SECTOR MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 40 HEALTHCARE MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 41 HEALTHCARE MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 42 AUTOMOTIVE MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 43 AUTOMOTIVE MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 44 BFSI MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 45 BFSI MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 46 EDUCATION MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 47 EDUCATION MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 48 ENERGY AND UTILITIES MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 49 ENERGY AND UTILITIES MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 50 OTHER VERTICALS MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 51 OTHER VERTICALS MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 52 HCM MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 53 NORTH AMERICA: HCM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 54 NORTH AMERICA: HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 55 NORTH AMERICA: HCM MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 56 NORTH AMERICA: HCM MARKET SIZE, BY INDUSTRY VERTICAL, 2012-2019 ($MILLION)
TABLE 57 EUROPE: HCM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 58 EUROPE: HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 59 EUROPE: HCM MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 60 EUROPE: HCM MARKET SIZE, BY INDUSTRY VERTICAL, 2012-2019 ($MILLION)
TABLE 61 ASIA-PACIFIC: HCM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 62 ASIA-PACIFIC: HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 63 ASIA-PACIFIC: HCM MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 64 ASIA-PACIFIC: HCM MARKET SIZE, BY INDUSTRY TYPE, 2012-2019 ($MILLION)
TABLE 65 MIDDLE EAST AND AFRICA: HCM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 66 MEA: HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 67 MEA: HCM MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 68 MEA: HCM MARKET SIZE, BY INDUSTRY TYPE, 2012-2019 ($MILLION)
TABLE 69 LATIN AMERICA: HCM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 70 LATIN AMERICA: HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 71 LATIN AMERICA: HCM MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 72 LATIN AMERICA: HCM MARKET SIZE, BY INDUSTRY TYPE, 2012-2019 ($MILLION)
TABLE 73 NEW PRODUCT DEVELOPMENTS, 2012–2014
TABLE 74 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS, 2012–2015
TABLE 75 MERGERS AND ACQUISITIONS, 2011–2014
TABLE 76 EXPANSIONS, 2013–2014
TABLE 77 INVESTMENTS AND UPGRADATIONS, 2014
“
“LIST OF FIGURES
FIGURE 1 MARKETS COVERED
FIGURE 2 RESEARCH DESIGN
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
FIGURE 5 BREAKDOWN OF PRIMARY INTERVIEW: BY COMPANY TYPE, DESIGNATION, AND REGION
FIGURE 6 DATA TRIANGULATION
FIGURE 7 HCM MARKET SIZE, USER TYPE SNAPSHOT (2014-2019): MARKET FOR LARGE ENTERPRISE IS EXPECTED TO DOUBLE IN THE NEXT FIVE YEARS
FIGURE 8 HCM MARKET SIZE, INDUSTRY VERTICAL SNAPSHOT (2014-2019): BFSI WILL DOMINATE THE MARKET
FIGURE 9 GLOBAL HCM MARKET SIZE, BY DEPLOYMENT TYPE, 2014-2019
FIGURE 10 GLOBAL HCM MARKET SHARE, 2014 – NORTH AMERICA WILL EXHIBIT THE HIGHEST MARKET SHARE IN 2014
FIGURE 11 INCREASING DEMAND AMONG ORGANIZATIONS FOR INTEGRATED HCM SUITE
FIGURE 12 HEALTHCARE, BFSI, & ENERGY AND UTILITIES ARE THE LEADING INDUSTRY IN TERMS OF MARKET SIZE
FIGURE 13 NORTH AMERICA HOLDS THE MAXIMUM SHARE IN THE HCM MARKET (2014)
FIGURE 14 ASIA-PACIFIC IS EXPECTED TO HAVE THE HIGHEST MARKET GROWTH POTENTIAL IN THE YEARS TO COME
FIGURE 15 SMBS AND ENTERPRISE WILL CONTINUE TO DOMINATE THE HCM MARKET IN THE NEXT FIVE YEARS
FIGURE 16 ASIA-PACIFIC MARKET TO GROW FASTER THAN EUROPE AND NORTH AMERICA
FIGURE 17 3/4TH OF THE TOTAL MARKET GROWTH WILL COME FROM TOP TWO SOLUTION SEGMENTS IN 2014-2019
FIGURE 18 HCM INDUSTRY VERTICALS, GROWTH MATRIX
FIGURE 19 REGIONAL LIFECYCLE – MEA EXPECTED TO BE IN THE INTRODUCTION PHASE FOR THE YEAR 2014
FIGURE 20 SOFTWARE PROVIDERS TO PLAY A CRUCIAL ROLE IN HCM MARKET
FIGURE 21 HCM MARKET SEGMENTATION: BY SOFTWARE SOLUTION
FIGURE 22 HCM MARKET SEGMENTATION: BY DEPLOYMENT TYPE
FIGURE 23 HCM MARKET SEGMENTATION: BY USER TYPE
FIGURE 24 HCM MARKET SEGMENTATION: BY INDUSTRY VERTICAL
FIGURE 25 HCM MARKET SEGMENTATION: BY REGION
FIGURE 26 INCREASING DEMAND FOR TALENT MOBILITY WILL DRIVE THE MARKET FOR HCM
FIGURE 27 VALUE CHAIN ANALYSIS
FIGURE 28 PORTER’S FIVE FORCES ANALYSIS (2014): AVAILABILITY OF SUBSTITUTE PRODUCTS HAVE DECREASED THE VALUE OF THE HCM SOFTWARE
FIGURE 29 CORE HR AND WORKFORCE MANAGEMENT IS LEADING THE SOLUTIONS MARKET
FIGURE 30 WORKFORCE MANAGEMENT WILL CONTINUE TO GROW AT A STEADY RATE
FIGURE 31 PERFORMANCE MANAGEMENT IS EXPECTED TO SHOW CONSIDERABLE GROWTH IN ALL REGIONS
FIGURE 32 APAC IS EXPECTED TO EXHIBIT THE HIGHEST GROWTH RATE FOR THE LEARNING MANAGEMENT SOLUTION
FIGURE 33 ON-PREMISE DEPLOYMENT MARKET SIZE IS EXPECTED TO DOUBLE BY 2019
FIGURE 34 NORTH AMERICA EXPECTED TO EXHIBIT THE LARGEST MARKET SIZE FOR THE PERIOD 2014 TO 2019
FIGURE 35 APAC IS EXPECTED TO EXPERIENCE THE HIGHEST GROWTH RATE IN THE CLOUD DEPLOYED HCM SOLUTION
FIGURE 36 SMBS EXHIBIT THE FASTEST GROWTH RATE IN THE HCM MARKET DURING THE FORECAST PERIOD
FIGURE 37 HCM CLOUD DEPLOYMENT MARKET FOR THE SMBS IS EXPECTED TO SHOW THE HIGHEST GROWTH
FIGURE 38 ASIA-PACIFIC EXPECTED TO DOMINATE THE SMB USER SEGMENT
FIGURE 39 LARGE ENTERPRISES TEND TO DEPLOY HCM SOLUTIONS ON-PREMISES
FIGURE 40 ASIA-PACIFIC EXPECTED TO BE A POTENTIAL REGION FOR THE LARGE ENTERPRISE SEGMENT
FIGURE 41 GLOBAL HCM MARKET IS LARGELY DOMINATED BY THE HEALTHCARE INDUSTRY
FIGURE 42 NORTH AMERICA TO DOMINATE THE HCM MARKET FOR THE PUBLIC SECTOR VERTICAL
FIGURE 43 ASIA-PACIFIC TO EXHIBIT THE HIGEST GROWTH RATE IN THE BFSI INDUSTRY
FIGURE 44 ASIA-PACIFIC WILL EXHIBIT THE HIGEST GROWTH RATE IN THE HCM MARKET
FIGURE 45 GEOGRAPHIC SNAPSHOT – ASIA-PACIFIC IS EMERGING AS A NEW HOTSPOT
FIGURE 46 ASIA-PACIFIC: ONE OF THE ATTRACTIVE DESTINATIONS FOR ALMOST ALL INDUSTRY VERTICALS
FIGURE 47 GEOGRAPHIC SNAPSHOT (2014-2019): ASIA-PACIFIC IS AN ATTRACTIVE DESTINATION FOR THE OVERALL HCM MARKET
FIGURE 48 NORTH AMERICA MARKET SNAPSHOT: HEALTHCARE INDUSTRY IS EXPECTED TO CONTRIBUTE MAXIMUM TO THE MARKET VALUE IN 2014
FIGURE 49 ASIA-PACIFIC HCM MARKET SNAPSHOT – BFSI EXPECTED TO GAIN POPULARITY BY 2019
FIGURE 50 ASIA-PACIFIC IS ONE OF THE FASTEST GROWING REGIONS IN THE HCM MARKET
FIGURE 51 MAJORITY OF THE COMPANIES ADOPTED MERGERS AND ACQUISITIONS AS THE KEY GROWTH STRATEGIES OVER THE LAST 4 YEARS
FIGURE 52 ORACLE AND SAP SUCCESS FACTORS GREW AT THE HIGHEST GROWTH RATE BETWEEN 2011 AND 2013
FIGURE 53 MARKET EVALUATION FRAMEWORK- PARTNERSHIPS AND COLLABORATIONS ARE EXPECTED TO EXHIBIT HIGHEST SHARE IN THE YEAR 2014
FIGURE 54 BATTLE FOR MARKET SHARE: AGREEMENTS, PARTNERSHIPS AND COLLABORATIONS WERE THE KEY STRATEGY
FIGURE 55 GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS
FIGURE 56 INFOR: COMPANY SNAPSHOT
FIGURE 57 INFOR: SWOT ANALYSIS
FIGURE 58 SAP AG: COMPANY SNAPSHOT
FIGURE 59 SAP AG: SWOT ANALYSIS
FIGURE 60 ORACLE CORPORATION: COMPANY SNAPSHOT
FIGURE 61 ORACLE CORPORATION: SWOT ANALYSIS
FIGURE 62 IBM CORPORATION: COMPANY SNAPSHOT
FIGURE 63 IBM CORPORATION: SWOT ANALYSIS
FIGURE 64 ULTIMATE SOFTWARE: COMPANY SNAPSHOT
FIGURE 65 ADP LLC.: COMPANY SNAPSHOT
FIGURE 66 NETSUITE INC.: COMPANY SNAPSHOT
FIGURE 67 CORNERSTONE ONDEMAND, INC.: COMPANY SNAPSHOT
FIGURE 68 CORNERSTONE ONDEMAND: SWOT ANALYSIS
“