Over the years, outsourcing of services in the healthcare payer arena has witnessed increasing popularity and players are adopting the trend to ensure and provide better and speedy services to the customers.
In 2015, the BPO services segment is expected to account for the largest share of the global healthcare payer services (outsourcing) market, by service type, while the claims management services segment is expected to account for the largest share of the healthcare payer services (outsourcing) market, by application. Private payers are expected to dominate the market, by end user.
In 2015, North America is expected to account for the largest share of the healthcare payer services (outsourcing) market, followed by Europe, Asia-Pacific, and the Rest of the World (RoW). In the coming years, the healthcare payer services (outsourcing) market is expected to witness the highest growth rate in the North American region. The rising insurance enrolments, federal healthcare mandates in the U.S., and the need to curb rising healthcare costs are expected to drive the market in the region.
The healthcare payer services (outsourcing) market witnesses’ high competitive intensity as there are several big and many small firms with similar service offerings. These companies adopt various growth strategies (agreements, partnerships, joint ventures, geographic expansions, new product launches, and acquisitions) to establish a strong foothold in the global market.
