Vertical-specific BPO constitutes the largest proportion (28%) of the overall BPO services market

Date: 2015-08-20

Kable forecasts the global BPO services market to grow at a CAGR of 5.7% from 2014 to 2018. 
 
The Healthcare industry is expected to witness the fastest growth in BPO services spending, with this market growing at a CAGR of 6.9% from 2014 to 2018.  

Vertical-specific BPO which currently constitutes the largest proportion (28%) of the overall BPO services market is forecasted to reach $47.4 billion by 2018.

Large Enterprises’ spend on BPO services are forecasted to reach $106.6 billion by 2018.

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